Introduction:
At Rooty Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we collect from our customers and visitors. By accessing our website or making a purchase, you agree to the terms of this Privacy Policy.
Information We Collect:
- Personal Information: When you make a purchase or sign up for an account with Rooty Tech, we may collect personal information, including but not limited to your name, email address, shipping address, and payment details. This information is necessary for order processing and to provide customer support.
- Device and Usage Information: We may collect non-personal information about the devices you use to access our website and how you interact with our products and services. This includes IP addresses, browser type, operating system, and website usage data, which helps us improve our website and tailor our services to better meet your needs.
- Communication Data: We may collect information about your communication preferences and interactions with us, such as email communications, chat logs, and customer support inquiries.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, including shipping products to your designated address and processing payment transactions.
- Customer Support: We use the information you provide to assist with customer support inquiries, resolve issues, and provide you with the best possible service.
- Improving User Experience: Non-personal information is used to analyze website traffic, monitor website performance, and understand user preferences to enhance the user experience and improve our product offerings.
- Marketing and Promotions: With your consent, we may use your email address to send you promotional materials, updates, and special offers related to Rooty Tech products and services.
Data Sharing and Disclosure:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order or government investigation.
Data Security:
Rooty Tech takes data security seriously and employs industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
Your Rights:
You have the right to access, correct, or delete your personal information held by Rooty Tech. If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.
Updates to the Privacy Policy:
Rooty Tech may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised date at the top will indicate the latest version. It is your responsibility to review this Privacy Policy periodically for any modifications.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.